Terms and Conditions

1. Copyright

1.1. The copyright to the content, design, and any listing in this website is owned by Mocha Media Limited (“we” or “us”) except for any downloadable reproduced case reports, to which the terms below do not apply. You may print and download extracts from this site on the following conditions:

1.2. The documents and graphics on this site are for personal use or for use within your firm or organisation; any copies of these pages that you view, print or save to disk or to any other storage medium may only be used for your personal viewing or for viewing within your firm or organisation and any pages or extracts printed or saved to disk or stored in any way, may not be distributed to third parties or sold or otherwise circulated for profit. You may however provide extract copies to third parties as part of any professional advice you may give them, provided that the source of our material is acknowledged in all copies.

1.3. You must not reproduce or store any part of this website or include it in any public or private electronic retrieval system or service.

2. Access to website

2.1. While we try to ensure that this site is normally available 24 hours a day, we will not be liable for loss if, for any reason, the site is unavailable for any period of time.

2.2. Access to this site may be suspended temporarily or permanently and without notice. Where it is urgent to contact us, you can do so by email to: info@flightcomp.co.uk

2.3. Certain areas of this website may be password protected (“protected areas”). In relation to any username and/or password allocated to you by us, you will:

• Keep it secure and confidential and not disclose it to anyone outside your family
• Immediately notify us when any person within your family is otherwise no longer authorised by you to access this website on your behalf, giving us details of all usernames and passwords of which they may have knowledge

2.4. The use of any password or username allocated to you is your sole responsibility. We will not be responsible for any loss caused by authorised or unauthorised use or misuse of this website by anyone using your username or password

2.5. While we try to ensure that this site is normally available 24 hours a day, we will not be liable for loss if, for any reason, the site is unavailable for any period of time.

2.6. This website offers links to other sites – they enable you to leave this site. We do not control the linked sites and we are not responsible for the contents of any linked site or any link in a linked site, or any changes or updates to such sites. The third parties controlling those sites are responsible for ensuring that their material complies with national and relevant foreign law. We are not responsible for any error, omission or inaccuracy in their material. We are also not responsible for webcasting or any other form of transmission received from any linked site. We provide these links to you only as a convenience, and the inclusion of any link does not imply our endorsement of the site.

2.7. We will try to maintain the security and confidentiality of any communication you have with us or data you supply to us, but due to the nature of internet communications, we cannot guarantee the security or confidentiality of internet communications either in your transmission to us or our onward transmission to any insurer or third party, and will not be liable for any loss arising as a result of a breach of security or confidentiality for this reason.

2.8. Where without charge we modify your software or hardware in order to assist your communications with us (whether via this website or otherwise) or to improve the functionality of your software, we will not be responsible for any loss you suffer as a result, and it will be entirely your responsibility to check and verify the functioning of all such hardware and software following modification.

3. The Information on this Website

3.1. The material on this site is supplied free of charge and does not constitute financial, legal or other professional advice either in relation to the products detailed in this website, or on any other issue. You must make your own inquiries and investigations before taking (or refraining from taking) any steps based on the material on this website and you should consult the appropriate advisor if you require expert advice.

3.2. We try to ensure that the information on this site is correct, but we do not give any express or implied warranty as to its accuracy. We do not accept any liability for error or omission or loss from the use of this site, or any material contained in it, or from any action or decision taken or not taken as a result of using this site or any such material.

4. The Interactive Services on this Website

4.1. In relation to interactive services on this website such as online flight delay information and any similar facility, we will at all times attempt to ensure that it is accurate but this cannot be guaranteed, and we will not be liable for any loss which you may suffer as a result of you accessing that information.

4.2. By completing and submitting our form you consent to instruct our approved legal representative (Skycop, Dariaus ir Gireno St. 21A, Vilnius, the Republic of Lithuania) to present a claim to the airline on behalf of the passengers listed above which could include issuing proceedings. You understand that they work on a no-win-no-fee basis, which means if they aren't successful you won't have to pay anything. When they do recover compensation from the airline they will deduct their fees.

5. Fee Structure

5.1. No fee for submission of the Claim. Skycop pursues the Claim free of charge and does not charge anything if the Flight Compensation is not recovered from the flight operating carrier (airline).

5.2. If the Claim is successful and the Flight Compensation received, the agreed part of the Flight Compensation will be deducted from the Flight Compensation paid by the airline.

5.3. Skycop remuneration:

• In the case of all flights of 1 500 km or less, where the Client is entitled to a Flight Compensation of 250 EUR, Skycop remuneration is 62,50 EUR, including applicable VAT.
• In the case of all intra-Community flights of more than 1 500 km, and for all flights between 1 500 km and 3 500 km, where the Client is entitled to a compensation of 400 EUR, Skycop remuneration is 100 EUR, including applicable VAT.
• In the case of all flights not described above, where the Client is entitled to a compensation of 600 EUR, Skycop remuneration is 150 EUR, including applicable VAT.
• In the cases where the Client is entitled to a different amount of the Flight Compensation, Skycop remuneration will be 25% of the received Flight Compensation including applicable VAT.

5.4. Legal Proceedings

If settlement agreement with the airline is not reached or in other cases, when the Flight Compensation recovery process would be more effective and (or) quicker, Skycop will initiate Legal Proceedings and will be entitled to the increased remuneration in order to cover additional costs of the Legal Proceedings (e.g. court fees, translation costs, attorney fees, administrative costs).

5.5. Skycop remuneration in the case of Legal Proceedings:

• In the case of all flights of 1 500 km or less, where the Client is entitled to a Flight Compensation of 250 EUR, Skycop remuneration is 125 EUR, including applicable VAT.
• In the case of all intra-Community flights of more than 1 500 km, and for all flights between 1 500 km and 3 500 km, where the Client is entitled to a compensation of 400 EUR, Skycop remuneration is 200 EUR, including applicable VAT.
• In the case of all flights not described above, where the Client is entitled to a compensation of 600 EUR, Skycop remuneration is 300 EUR, including applicable VAT.
• In the cases where the Client is entitled to a different amount of the Flight Compensation, Skycop remuneration will be 50% of the received Flight Compensation, including applicable VAT.In the cases where the Client is entitled to a different amount of the Flight Compensation, Skycop remuneration will be 50% of the received Flight Compensation, including applicable VAT.

6. General Terms and Definitions

6.1. By accessing any part of this site, you will be deemed to have accepted these terms in full.

6.2. In these Terms and Conditions the following definitions apply:

• “we”, “us” or “our” means Mocha Media Limited or belonging to it.
• “you” or “your” means you, your partnership, Limited Liability Partnership, Limited Company or other business organisation, and its partners, members and directors, and its employees consultants and self-employed individuals within its control.
• “loss” means any damage (including, without limitation, damages for loss of business or loss of profits, reputation or goodwill) arising in contract, tort or otherwise

6.3. These terms are governed by and interpreted in accordance with English Law. Any dispute will be subject to the sole jurisdiction of the Courts of England and Wales.

Contact | Privacy | Terms & Conditions | Cookie Policy

Disclaimer: Flight Comp is an independent website created to help users to receive Flight Compensation.
Our service is 100% free to use.

Copyright Flight Comp © 2024 | Data Protection No. ZA173365

Mocha Media T/A Flight Comp, 63/66 Hatton Garden, Fifth Floor, Suite 23, London, EC1N 8LE